Shipping and Delivery

Digital exports are delivered electronically after successful payment and fulfillment of the relevant order conditions.

Delivery timing may vary depending on the selected export type, processing requirements, and technical conditions.

Print orders are produced after successful payment and order confirmation.

Production times can vary depending on:

• selected product type,
• selected size and configuration,
• destination country,
• production routing,
• carrier capacity,
• and operational conditions.

Shipping costs for print orders are calculated at checkout unless explicitly stated otherwise.

Any shipping or delivery times shown by MosaicFace are estimates unless explicitly stated otherwise.

Actual delivery timing can vary based on destination, carrier handling, customs processes where applicable, and other factors outside our direct control.

Where tracking is available, tracking information will be shown or sent after the order has shipped.

If your order is delayed, appears lost, or arrives damaged, please contact [email protected].

Please include your order ID and any relevant details so we can review the case.

Availability of some print products, sizes, or shipping routes may depend on the destination country and fulfillment availability at the time of order.